Accountability
Sustainably Driven, Transparently Responsible
We know how important it is to our clients to receive an immediate response to pest sightings. That’s why we’ve developed an industry-leading response plan for regulated facilities: we respond to emergency service requests within 30 minutes and arrive on site within 24 hours or in accordance with the urgency of the situation. Emergency service is provided 24 hours per day, seven days per week.
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Team Approach
We take a team approach to managing our accounts. We have a full complement of people who are familiar and engaged in your account, including a primary Service Specialist, backup Service Specialist, Service Manager, Branch Manager, Account Manager, and our Total Quality Manager.
Quality Assessments
By performing scheduled quality assessments and an annual facility assessment, we verify that the pest program is fully compliant and functioning as intended. We also validate that the program is doing its job – keeping your facility pest free. This is the real goal of the program, in addition to passing audits. We protect your company as well as the consumer by keeping pests out of your facility and finished product.
Account Management
Through quality assurance visits and account management, we ensure that the service we deliver is a premium service—not only in the beginning but ongoing, month after month.
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Communication is a vital component of every Versacor pest program. From scheduling each service visit in advance to checking in and checking out before and after service, your Versacor Service Specialist ensures an open line of communication. In addition, the results of each service are detailed on a service report along with structural, storage and sanitation recommendations, and a service logbook is maintained containing full documentation of your customized service program.