Coronavirus: A Message to Our Customers
As our communities continue to feel the impact of Coronavirus (COVID-19), Versacor continues to operate as an Essential Business by protecting the health and safety of our clients and their employees, guests and customers. We continue helping protect the nation’s food supply by providing our critical pest management services to the food processing and distribution industries.
The following are steps are being taken across our company to ensure that you, your team members, your customers, and the communities in which we live remain safe and healthy:
- Versacor associates are required to take their temperature each day before reporting to work to ensure they are not running a fever.
- Any Versacor associate feeling sick and/or exhibiting symptoms such as cough, fever, or shortness of breath, is required to stay home and isolate themselves from others.
- All Versacor associates will avoid physical contact with others, including handshakes, fist bumps, etc.
- Our associates wear a face mask/ respiratory protection when performing service around other people.
- Touching of clients' personal belongings not related to service will be avoided (i.e. personal items on work desks, etc.).
- In both personal and work environments, associates are to avoid contact with individuals who are sick.
- Associates are required to wash their hands with soap and water for at least 20 seconds upon entering and when leaving a client property.
- All Versacor associates will wear gloves while on any client property, regardless of the nature of the service.
- We will comply with all new client requirements and safety precautions related to COVID-19.
- If we are restricted from entering a facility, we will recommend performing the exterior portion of the service to keep pest pressure away from the building and to prevent exterior pests from entering.
In addition, all of our associates have been instructed to follow the CDC’s recommendations for slowing the spread of COVID-19 that include not touching your face, covering your mouth when you cough and sneeze and social distancing.
We will continue to run operations on our normal business schedule and conduct business as usual with the added precautions described above. Should you have any concerns regarding your service, please feel free to contact your local office and/or representative.
Please check back for regular updates from us as we navigate through this evolving situation. We believe that this is not a time to panic but a time to exercise some extra
precautions and sensible preventive measures. Thank you for being a part of the Versacor family. Please be safe and slow the spread.
Please check back for regular updates from us as we navigate through this evolving situation. We believe that this is not a time to panic but a time to exercise some extra precautions and sensible preventive measures. Thank you for being a part of the Versacor family. Please be safe and slow the spread.
Versacor Named Best Company for Third Year in a Row!
Versacor Managed Pest Solutions, an exclusively commercial pest control provider out of Southlake, Texas, has been named one of the top 100 best companies to work for in Texas in a 2020 statewide survey of employees and employers. This marks the third consecutive year that Versacor has been honored with such a distinction - they also received this award in 2018 and 2019. The Best Companies to Work for in Texas awards program, which is managed by the Texas Association of Business (TAB), the Texas Society of Human Resource Management (SHRM), and Texas Monthly magazine, was founded in 2006. To be considered, companies must meet the following criteria:
- Be a publicly or privately held business
- Be a for-profit, not-for-profit business or government entity
- Have a facility in the state of Texas
- Have a minimum of 15 full-time or part-time employees working in Texas
- Must be in business a minimum of one year
The process for choosing the best companies to work for in Texas starts with an external evaluation of the company’s policies, practices and demographics. This portion of the process is worth 25 percent of the company’s overall score. The second part of the evaluation is an employee survey of leadership, culture, role satisfaction, training, pay, benefits, and the overall employee engagement within the company. This part of the process is worth 75 percent of the company’s overall score. The combined scores are then used to rank each company within the category of small, medium and large businesses.
See the full list of 2020 winners and winners from previous years on the Best Companies to Work for in Texas website.
See the full list of 2020 winners and winners from previous years on the Best Companies to Work for in Texas website.
Versacor Celebrates 10 Year Anniversary with Annual IMPACT Meeting
A group picture from Versacor's 2019 IMPACT meeting at Horseshoe Bay Resort. This marks the company's 10th year in business.
For the past 10 years, Versacor Managed Pest Solutions, an exclusively commercial pest control provider based in Southlake, Texas, has been quietly climbing the ranks to become a premier provider in the Texas market. Before the company reached it’s 10th year, it made PCT’s Top 100 List of largest pest control companies as well as being named by the Texas Association of Business (TAB) as one of the 2018 Best Companies to Work for In Texas. In March, which marked the company’s 10 year anniversary, Versacor hosted their annual meeting to celebrate the company’s successes, employee achievements, and to look back on the first 10 years.
IMPACT, Versacor's annual 3-day, company-wide meeting, was held this year at Horseshoe Bay Resort – a lovely, all-inclusive resort overlooking the Colorado River near Marble Falls, TX.
Highlights from the meeting include a putt-putt golf tournament on the beautiful Whitewater Putting Course; a natural grass, 18-hole mini-golf course at Horseshoe Bay Resort. The low score for the best-ball tournament was a whopping 21 under par! The meeting also featured industry-expert guest speakers providing expert insight and knowledge on the Food Safety Modernization Act (FSMA) as it relates to 3rd party audited facilities as well as pest bird management in commercial facilities.
The retreat ended with a banquet dinner featuring the comedic magic of Rob Tarry and an award ceremony celebrating Versacor’s highest achievers in sales and service. Veterans and rookies alike were awarded for their extreme dedication to Versacor's Service Commitments, for creating client loyalty and for consistently performing at the highest level.
Versacor Makes PCT Top 100
PCT Magazine, May 2017 - Read the article on the PCT website here.
Interior photo of the new Versacor headquarters.
New to the List: Commercial Market Commitment Drives Versacor
As PCOs can attest, there is no one single formula for growing a successful pest control business. Some companies grow by building their brand, then leveraging that brand by adding new services and/or expanding to numerous markets. Others take the opposite approach, staying true to their core offerings and refining their protocols to become a leader in a particular pest control category; in the case of Southlake, Texas-based Versacor, that category is commercial.
“We’ve decided to stick to our business model, which is to provide premium pest control services for high-end commercial accounts. Many of these are in regulated industries (e.g., third-party audited accounts),” said Eric Eicher, founder and director of Versacor.
From a start-up business with just a handful of accounts in 2009, Versacor has grown into a major player in the commercial sector throughout Texas and Oklahoma, generating more than $6 million to rank #96 on this year’s PCT Top 100 list.
Versacor, a name created by combining the words “versatile” and “core,” was launched when brothers Eric, Jason and Bryan — all veterans of the pest control industry — pooled their collective knowledge and experience and went into business. Each of the Eicher brothers brings a different skill set to the table. Jason, the company’s president, is very process-oriented; he is responsible for day-to-day operations. Eric’s primary focus is sales, including business development and training/developing new sales professionals. Bryan, who has an accounting degree and background, serves as controller and handles all accounting and financial aspects of the business.
The company settled on the Dallas-Ft. Worth area as its headquarters location due to Jason’s familiarity with the region (he was already living there) and because of its market potential. “All of Texas is experiencing a growth surge. We saw huge opportunities to offer premium pest control services to industries such as health care, food-processing facilities, property management and hospitality industries,” said Jason Eicher.
Jason Eicher cited the company’s introduction of the AuditPro Managed Pest Program, a separate and branded offering for the food and beverage industry, as an example of how Versacor has tried to differentiate itself. “We have separate training and a separate certification process for people that work in that portion of the business because we recognize this type of work is really different from general pest control in other types of commercial accounts,” he said.
Another offering that has helped Versacor stand out from the competition is its EcoGuard program, which focuses on pest exclusion and addressing structural issues; it is popular among facilities wanting to maintain (or seeking) LEED certification. LEED, an acronym for Leadership in Energy and Environmental Design, is the U.S. Green Building Council program for certifying buildings as “green.” One of the ways buildings earn points towards LEED certification is by incorporating a pest control program with stringent IPM guidelines.
Both Jason and Eric Eicher credit the company’s success to its people. “We put a tremendous amount of effort, resources and time into sourcing and identifying qualified candidates,” said Jason Eicher, who noted that the company’s first home office hire was its human resources director, Patti Flores. Another key personnel addition was pest control industry veteran Steve Byrd, who joined Versacor in 2011. His familiarity with the Texas commercial market helped open up doors for Versacor. His current position is regional manager of Versacor’s North Texas office.
Added Eric Eicher, “Steve (Byrd) once made the comment that ‘First and foremost we are in the people business, and we also happen to do pest control.’ It’s a really good philosophy. When we hire, we look for people who are motivated and have a passion for making the customer happy. And we’ve been fortunate to find really quality people.”
The most recent chapter in Versacor’s story occurred last March when the company relocated its headquarters to a brand new, custom-built facility in Southlake, Texas. The 6,300-square-foot building houses Versacor’s home office as well as DFW branch office; the Southlake location was chosen because it is central to the Dallas/Ft. Worth metroplex. Said Jason Eicher, “We are located on two acres so we have the ability to add another 10,000 square feet, so it was built with the future in mind. We are proud of it and we think it demonstrates our commitment to continue to build the business.”
VERSACOR FEATURED IN JUNE 2013 PCT MAGAZINE
PCT Magazine featured Versacor in the June 25, 2013 edition. Read the article on the PCT website here.
[Company Profile] From Scratch
Texas-based Versacor provides ‘managed pest solutions’ for a growing number of commercial clients, and its founders are focused on delivering quality service to their customers.
The name Versacor is a portmanteau, which is a word whose form and meaning are derived from a blending of two or more distinct words (such as “smog” from smoke and fog). In the case of Versacor, the name is made up of “versatile” and “core,”which are important words to company founders Eric, Jason and Bryan Eicher.
“We want to be versatile, we want to be changing, we want to be improving, open to new things and new ideas,” Eric Eicher said. “But at the same time, we need to respect and stay true to our core values.” This approach has helped the company stay focused, and has allowed Versacor, based in Southlake, Texas, to become a strong regional player in the commercial pest control market throughout Texas and Oklahoma.
Eric was one of the founding members of The Steritech Group, Charlotte, N.C., in the 1980s. After having served as president and COO of Steritech’s Pest Prevention division and later its head of acquisitions, he left in 2008 to pursue new interests. “After 22 years, it was time,” he said.
Jason and Bryan are both veterans of the pest control industry as well (Jason worked at Steritech and Bryan at Rentokil), and the brothers said they had the drive to start something of their own. “Our experience is a great asset,” Eric said. “We were able to bring the best ideas from our past and improve on the things we realized could be done better.”
“What we saw was an opportunity in the Texas marketplace for a strong regional player,” said Jason Eicher. “When we looked at some of our competitors in this market, particularly on the commercial side, we felt there was a lot of opportunity for a high-quality commercial provider to be successful here.”
Jason and Eric got together and first worked on the concept for the new company, Eric said. Bryan joined the team as what Eric calls “the last piece of the puzzle.” His knowledge of accounting and finance within the pest control industry has proved invaluable for the firm, Eric said. The three also enlisted the eldest Eicher brother, Jeffrey, in an advisory role, and got to work.
Managed Pest Solutions. The company’s motto of “Managed Pest Solutions” is a guiding principle, according to the Eichers. It means that Versacor solves pest problems so their customers can get on with running their business. According to Jason, “It’s taking ownership of our client’s pest program and managing it for quality, consistency and long-term results.”
“Whatever pest problem they have, we feel we should be providing a solution for it,” Eric said. “Our feeling is, when you’re our customer we own your pest program. The customer shouldn’t have to manage us. We work closely with each customer so there is constant improvement in levels of sanitation and structural integrity of buildings to help build pests out.”
Eric said the key to the company’s growth has been Versacor’s commitment to a niche market — “very high-quality, commercial-only service.” For instance, the company’s AuditPro Managed Pest Program was designed specifically to meet food and beverage industry standards. The company’s AuditPro specialists go through rigorous training, including the firm’s own AuditPro Food Plant Training Program, and then must earn certification by the National Pest Management Association in Pest Management Standards for Food Plants. The company’s service specialists also go through specific third-party audited training, such as Safe Quality Food (SQF) training — an international food safety and quality certification program — and American Institute of Baking (AIB) training, so they understand what auditors are looking for in specific facilities. This training is unusual for pest control companies, Eric said. “We felt that it would be a really good thing for our people to be trained in SQF, so that they totally understand what auditors are looking for in those types of facilities,” he added.
Jason said that all of this training is part of an effort to make Versacor a true resource for its customers. “It was important to us because we want to specialize, to a degree, in third-party audited facilities,” he said. “We feel the training and preparation for that is extremely important in being able to deliver to that client base.”
Versacor’s services also involve their own EcoGuard protocol, a low-impact, low-pesticide approach to control that complies with the U.S. Environmental Protection Agency’s Pesticide Environmental Stewardship Program (PESP) and supports the U.S. Green Building Council program, Leadership in Energy and Environmental Design (LEED).
A Strong Player. Versacor got its start in June of 2009 — a “cold start,” without any accounts. From there, the company has expanded steadily and has been able to strengthen route density across its spreading territory. “When you sign up a hotel, and the (owner) says, ‘I have five more hotels,’ what are you going to say, no?” Eric said. “You put people where you need to put them to serve those customers, and then you build the route up.”
Versacor has 27 employees, which has grown to be what Eicher says is one of the strongest teams he’s worked with in his pest management career. “A lot of people are industry veterans…we have some very, very strong players that have brought a lot to the table.
“It’s very exciting, even after having done it this many years,” Eric continued. “This is as at least the third time I’ve started something from scratch, and this is one of the most rewarding.”
BED BUG ELIMINATION PROGRAM
Bed bugs, once nearly eradicated, have re-emerged as a serious public health concern. Bed bug activity is increasing at an alarming rate and is affecting all levels of the hospitality industry, including five-star hotels and resorts.
Versacor has developed an industry-leading bed bug solution, providing complete elimination and immediate release of the room, while in most cases allowing the mattress and other costly pieces of furniture to be saved.
The exclusive Versacor program consists of the following:
- A detailed inspection of all cracks, crevices, wall voids, bedding and furniture throughout the affected room.
- The treatment and elmination of all bed bugs, including eggs, using the most innovative products and methods available today, including heat treatment options.
- A follow up service after two weeks to ensure that no activity remains.
- We offer an industry-leading six month guarantee on bed bug treatments.
The Versacor Bed Bug Program includes our exclusive bed bug treatment program coupled with in-house training, in both English and Spanish, to help train staff on early detection techniques. Versacor also offers a full line of mattress and box spring encasements that are impenetrable to bed bugs.
IF YOU ARE INTERESTED IN LEARNING MORE ABOUT VERSACOR’S BED BUG ELIMINATION PROGRAM, PLEASE CALL 1-888-525-1050.